The OC Disorder

OC Weekly’s Gustavo Arrelano puts the smackdown on John Hughes, the owner of The Filling Station in Orange.  Hughes was upset at Arrelano for saying his restaurant is expensive in a published review.  Hughes then left a comment saying Arrelano is a horrible reviewer and accuses the OC Weekly of payola–giving favorable reviews to businesses that buy ads.  As a occasional letter writer, let me offer you a tip for complaining: don’t make shit up.

Gustavo smartly uses data and stats to prove Hughes is full of shit about the payola claim.  Way to fail your business.  Even if Hughes is right by arguing that his business model can’t afford cheaper prices, he should’ve just said that and not make unwarrented accusations.  The best way for businesses to counter negative reviews and criticism is to assess the problem and decide if change will effectively benefit the business.  Otherwise, keep your mouth shut because you don’t control the microphone.  The publisher/author/reviewer always has the last word.

OC Weekly blog: Do OC Weely Food Critics Practice Payola?

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